Information about COVID-19

Galicia returns and Ourense also returns, delighted to welcome you again. Here you will find interesting information related to the post-COVID-19 scenario and the prevention measures implemented.

Updated January 14th 2020


  • The city of Ourense, as the rest of the Galician cities, has been closed, with entrances and exits restricted.
  • Cafés & restaurants will be open until 6:00 p.m, and shops  until 9:30 p.m.
  • Throughout Galicia, a night-time curfew will be applied between 10 p.m. and 6 a.m.

Travelling from abroad Spain? You may check restrictions and practical information here

Warning to Visitors

According to the Galician regional government’s action protocol, visitors (whether or not they are residents of this community) who come from or have travelled in the last 14 days to territories with high epidemiological incidence of COVID-19 must provide their contact information to the Galician health authorities within a maximum period of 24 hours from their arrival. This form must be completed regardless of whether or not the person has symptoms compatible with COVID-19.

Information can be given through the form available on the website (available in English) or via phone at +34 881 00 20 21. Territories considered of high epidemiological incidence can be consulted here and are updated biweekly.

The obligation to provide this information is contained in the Executive Order of July 27th, 2020 of the Galician Department of Health (DOG No. 150).

+ Information on


Thermal Areas

Outariz Spa is operating with a reduced capacity of 30% and strictly following a safety and hygiene protocol. It maintains its usual rate (€ 5.70) and is open with the following schedule:

  • Monday, Wednesday, Thursday and Friday: 10 a.m. – 10 p.m.
  • Saturdays and Sundays: 9 a.m. – 10 p.m.
  • Tuesday closed

The rest of the thermal areas of the city are, for now, out of service. More information will be provided as there are changes.

Tourist Resources

You can contact us at the Municipal Tourist Office, on the phone +34 988 366 064 or the e-mail to ask for information before planning your visit. You can also send us your questions through this web form or in person.

Our Office is open with its usual schedule: from 9 a.m. to 2 p.m. and from 4 p.m. to 8 p.m. from Monday to Friday and from 11 a.m. to 2 p.m. on weekends and holidays.